Refund policy

Return and Refund Policy

We care about our customers’ satisfaction and always do our best to provide high-quality products. If you experience any issue with your order, please contact us so we can assist you.

Return Period

You can request a return within 14 days from the date you receive your order.

Return Conditions

To be eligible for a return:

  • The product must be in its original condition.
  • The product must be unused and not damaged.
  • The product should be in its original packaging, if applicable.
  • You must provide your order number or proof of purchase.

Damaged or Incorrect Items

If your product arrives damaged or you receive an item different from what you ordered, please contact us within 48 hours of receiving your order and provide clear photos of the product.

We will review the issue and work to resolve it as quickly as possible.

Non-Returnable Items

We do not accept returns for:

  • Products that have been used, washed, or changed from their original condition.
  • Damage caused by misuse of the product.
  • Products ordered incorrectly by the customer.

How to Request a Return

To request a return, please contact us through our email address and provide:

  • Your order number.
  • The reason for the return.
  • Photos of the product if needed.

Contact us at:

sundaynike10@gmail.com

Once your request is reviewed and approved, we will provide you with the return instructions.

Refunds

After receiving and inspecting the returned product, your refund will be processed to your original payment method within 5-10 business days, depending on your bank or payment provider.

Original shipping fees may not be refundable unless the issue was caused by us or the product arrived damaged.

We reserve the right to update this return policy at any time to provide the best experience for our customers.